WHO WE ARE

Our website address is: www.dswcleaning.com 

Privacy Policy for DSW Cleaning
Effective Date: September 2025
At DSW Cleaning, we value your privacy and are committed to protecting the personal information you share with us through our website. This Privacy Policy explains how we collect, use, and safeguard your information.

1. Information We Collect
We may collect the following types of information when you interact with our website:
Personal Information: Name, email address, phone number, and mailing address when you request a quote, book a service, or contact us.
Payment Information: Payment details collected securely through our payment processor when paying for services.
Usage Information: Details about your visit to our website, including IP address, browser type, pages visited, and duration of visit, collected through cookies and similar technologies.

2. How We Use Your Information
We use the information we collect to:
Provide and manage our cleaning services.
Respond to inquiries and communicate with you.
Process payments and send receipts.
Improve our website, services, and customer experience.
Comply with legal obligations.

3. Sharing Your Information
We do not sell, rent, or trade your personal information. We may share information with:
Service Providers: Trusted third-party providers who help us operate our website or deliver services (e.g., payment processors).
Legal Requirements: If required by law or to protect our rights, we may disclose information.

4. Cookies and Tracking Technologies
Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze website traffic, and personalize content. You can manage cookie preferences through your browser settings.

5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
Access, correct, or delete your personal data.
Opt out of marketing communications.
Request information about how your data is used and shared.
To exercise these rights, please contact us at info@dswcleaning.com

6. Data Security
We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, disclosure, or loss.

7. Data Retention
We retain personal information only as long as necessary to provide services, comply with legal obligations, and enforce our agreements.

8. Children’s Privacy
Our website is not intended for children under 13, and we do not knowingly collect personal information from children.

9. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on our website with the effective date.

10. Contact Us
If you have questions or concerns about this Privacy Policy or how we handle your information, please contact us:
DSW Cleaning
78 – 82 Lind Road, Sutton, SM1 4PL
Email: info@dswcleaning.com
Phone020 8050 6043